:root{--c-bg: #f4f6fb;--c-surface: #ffffff;--c-surface-2: #f8fafc;--c-line: #e7ebf2;--c-line-strong: #d5dbe6;--c-text: #1a2233;--c-text-2: #475069;--c-muted: #858ea3;--c-navy: #17233d;--c-primary: #2f6bed;--c-primary-600: #2657c9;--c-primary-050: #eaf1fe;--c-green: #12905a;--c-green-bg: #e7f6ee;--c-amber: #b7791f;--c-amber-bg: #fdf3e2;--c-red: #d0342c;--c-red-bg: #fdeceb;--c-violet: #6d5cc4;--c-violet-bg: #ecebfa;--r-xs: 6px;--r-sm: 8px;--r: 10px;--r-lg: 14px;--r-xl: 18px;--r-pill: 999px;--sh-xs: 0 1px 2px rgba(20,30,55,.06);--sh-sm: 0 1px 3px rgba(20,30,55,.08), 0 1px 2px rgba(20,30,55,.04);--sh: 0 4px 16px rgba(20,30,55,.08);--sh-lg: 0 12px 40px rgba(20,30,55,.16);--navy: var(--c-navy);--blue: var(--c-primary);--green: var(--c-green);--bg: var(--c-bg);--panel: var(--c-surface);--line: var(--c-line);--text: var(--c-text);--muted: var(--c-muted);--danger: var(--c-red);--warn: var(--c-amber);--chip: 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.sub{color:var(--c-muted);font-size:13px;margin-bottom:22px}.login-card label{display:block;font-size:12.5px;font-weight:600;color:var(--c-text-2);margin:14px 0 6px}.login-card input{width:100%;padding:11px 13px;border:1px solid var(--c-line-strong);border-radius:var(--r-sm);transition:border-color .15s,box-shadow .15s}.login-card input:focus{border-color:var(--c-primary);box-shadow:0 0 0 3px var(--c-primary-050)}.login-card button{width:100%;margin-top:22px;padding:12px;background:var(--c-primary);color:#fff;border:none;border-radius:var(--r-sm);font-weight:600;font-size:15px;transition:background .15s,transform .05s}.login-card button:hover{background:var(--c-primary-600)}.login-card button:active{transform:translateY(1px)}.login-hint{margin-top:16px;font-size:12px;color:var(--c-muted);text-align:center}.err{color:var(--c-red);font-size:13px;margin-top:12px}.shell{display:flex;min-height:100vh}.sidebar{width:248px;background:var(--c-navy);color:#b9c2d6;display:flex;flex-direction:column;flex-shrink:0;position:sticky;top:0;height:100vh}.brand{padding:20px 20px 16px;border-bottom:1px solid rgba(255,255,255,.07)}.brand b{color:#fff;font-size:16px;display:block;letter-spacing:-.01em}.brand span{font-size:10.5px;color:#7e8aa6;letter-spacing:.8px;font-weight:600}.nav{padding:12px;flex:1;overflow-y:auto}.nav>button{display:flex;gap:11px;align-items:center;width:100%;text-align:left;background:none;border:none;color:#aab4cc;padding:9px 12px;border-radius:var(--r-sm);font-size:13.5px;font-weight:500;margin-bottom:2px;transition:background .13s,color .13s}.nav>button:hover{background:#ffffff0f;color:#fff}.nav>button.active{background:var(--c-primary);color:#fff;font-weight:600;box-shadow:0 2px 8px #2f6bed66}.nav .ico{width:18px;height:18px;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;opacity:.95}.nav .ico svg{width:18px;height:18px}.nav-section{margin:16px 0 6px;padding:0 14px;font-size:10.5px;color:#6c7791;text-transform:uppercase;letter-spacing:.7px;font-weight:700}.sidebar .who{padding:14px 16px;border-top:1px solid rgba(255,255,255,.07);font-size:12px}.sidebar .who b{color:#fff;display:block;font-size:13px}.sidebar .who .role{color:#8792ab}.sidebar .who button{margin-top:10px;background:#ffffff14;color:#dfe4ef;border:none;padding:8px 10px;border-radius:var(--r-sm);font-size:12px;width:100%;font-weight:500;transition:background .13s}.sidebar .who button:hover{background:#ffffff29}.main{flex:1;min-width:0}.topbar{background:var(--c-surface);border-bottom:1px solid var(--c-line);padding:15px 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.n{font-size:30px;font-weight:700;color:var(--c-navy);letter-spacing:-.03em;line-height:1.1}.kpi .l{font-size:12.5px;color:var(--c-muted);margin-top:4px;font-weight:500}.card{background:var(--c-surface);border:1px solid var(--c-line);border-radius:var(--r-lg);overflow:hidden;box-shadow:var(--sh-xs)}.card-head{padding:15px 20px;border-bottom:1px solid var(--c-line);display:flex;align-items:center;justify-content:space-between;gap:10px}.card-head h3{margin:0;font-size:14.5px;color:var(--c-navy);font-weight:700}table{width:100%;border-collapse:collapse}th{text-align:left;font-size:11px;color:var(--c-muted);text-transform:uppercase;letter-spacing:.5px;font-weight:700;padding:11px 20px;background:var(--c-surface-2);border-bottom:1px solid var(--c-line)}td{padding:10px 20px;border-bottom:1px solid var(--c-line);font-size:13.5px;vertical-align:middle;color:var(--c-text-2);height:52px}tbody tr:last-child td{border-bottom:none}tbody tr{transition:background .1s}tbody tr:hover 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.body{padding:18px}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}.grid3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:14px}.field label{display:block;font-size:12px;font-weight:600;color:var(--c-text-2);margin-bottom:6px}.field input[type=text],.field input[type=password],.field input[type=number],.field input[type=date],.field input[type=time],.field select,.field textarea{width:100%;padding:9px 12px;border:1px solid var(--c-line-strong);border-radius:var(--r-sm);background:#fff;transition:border-color .15s,box-shadow .15s}.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--c-primary);box-shadow:0 0 0 3px var(--c-primary-050)}.field textarea{resize:vertical;min-height:62px}.checks{display:grid;grid-template-columns:1fr 1fr 1fr;gap:8px 16px}.check{display:flex;gap:8px;align-items:center;font-size:13px;padding:5px 0;color:var(--c-text-2);cursor:pointer}.check input{width:16px;height:16px;accent-color:var(--c-primary)}.item-block{border:1px 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var(--c-line)}.toolbar{display:flex;gap:12px;align-items:center;justify-content:space-between;margin-bottom:18px;flex-wrap:wrap}.toolbar .left{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.search{padding:8px 12px;border:1px solid var(--c-line-strong);border-radius:var(--r-sm);width:260px;background:#fff;transition:border-color .15s,box-shadow .15s}.search:focus{border-color:var(--c-primary);box-shadow:0 0 0 3px var(--c-primary-050);outline:none}.drawer-bg{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f192d73;display:flex;justify-content:flex-end;z-index:50;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}.drawer{width:460px;background:var(--c-surface);height:100%;overflow-y:auto;box-shadow:var(--sh-lg);animation:slideIn .18s ease}@keyframes slideIn{0%{transform:translate(20px);opacity:.6}to{transform:none;opacity:1}}.drawer .dh{padding:18px 22px;border-bottom:1px solid var(--c-line);display:flex;justify-content:space-between;align-items:center;position:sticky;top:0;background:#fff;z-index:1}.drawer .dh h3{margin:0;font-size:16px;color:var(--c-navy);font-weight:700}.drawer .db{padding:18px 22px}.timeline{list-style:none;margin:0;padding:0}.timeline li{padding:12px 0 12px 20px;border-left:2px solid var(--c-line);position:relative}.timeline li:before{content:"";position:absolute;left:-6px;top:16px;width:10px;height:10px;border-radius:50%;background:var(--c-primary)}.timeline .vno{font-weight:700;color:var(--c-navy)}.timeline .meta{font-size:12px;color:var(--c-muted)}.empty{text-align:center;padding:52px 20px;color:var(--c-muted)}.empty .big{font-size:40px;margin-bottom:12px;opacity:.5}.muted{color:var(--c-muted)}.banner{background:#f6f9ff;border:1px solid #e3ecfd;border-left:3px solid var(--c-primary);color:#46557a;padding:9px 14px;border-radius:var(--r-sm);font-size:12.5px;line-height:1.55;margin-bottom:18px}.banner 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.desc{font-size:12px;color:var(--c-muted)}.mini-list{display:flex;flex-wrap:wrap;gap:8px}.mini-chip{display:inline-flex;align-items:center;gap:8px;background:#fff;border:1px solid var(--c-line-strong);border-radius:var(--r-pill);padding:6px 8px 6px 14px;font-size:13px}.mini-chip button{border:none;background:#eef1f6;width:22px;height:22px;border-radius:50%;font-size:12px;color:var(--c-muted)}.mini-chip button:hover{background:var(--c-red-bg);color:var(--c-red)}.bell{position:relative;background:var(--c-surface);border:1px solid var(--c-line-strong);border-radius:var(--r);width:40px;height:40px;display:inline-flex;align-items:center;justify-content:center;color:var(--c-text-2);transition:all .13s}.bell:hover{border-color:var(--c-primary);color:var(--c-primary)}.bell svg{width:19px;height:19px}.bell-badge{position:absolute;top:-6px;right:-6px;background:var(--c-red);color:#fff;font-size:10.5px;font-weight:700;min-width:18px;height:18px;border-radius:10px;padding:0 5px;display:flex;align-items:center;justify-content:center;box-shadow:0 0 0 2px #fff}.notif-panel{position:absolute;top:50px;right:0;width:384px;max-height:470px;background:var(--c-surface);border:1px solid var(--c-line);border-radius:var(--r-lg);box-shadow:var(--sh-lg);z-index:70;overflow:hidden;display:flex;flex-direction:column}.notif-head{padding:13px 16px;border-bottom:1px solid var(--c-line);display:flex;align-items:center;justify-content:space-between}.notif-head b{font-size:14.5px;color:var(--c-navy)}.notif-list{overflow-y:auto}.notif-item{display:flex;gap:10px;width:100%;text-align:left;padding:12px 16px;border:none;border-bottom:1px solid var(--c-line);background:#fff;position:relative;transition:background .1s}.notif-item:hover{background:var(--c-surface-2)}.notif-item.unread{background:var(--c-primary-050)}.notif-ico{font-size:17px;flex-shrink:0}.notif-body{display:flex;flex-direction:column;gap:2px;min-width:0}.notif-title{font-weight:600;font-size:13px;color:var(--c-navy)}.notif-text{font-size:12px;color:var(--c-text-2)}.notif-meta{font-size:11px;color:var(--c-muted);margin-top:2px}.notif-dot{position:absolute;top:15px;right:12px;width:8px;height:8px;border-radius:50%;background:var(--c-primary)}.notif-ico{width:30px;height:30px;border-radius:var(--r-sm);display:flex;align-items:center;justify-content:center;flex-shrink:0}.notif-ico.blue{background:var(--c-primary-050);color:var(--c-primary)}.notif-ico.red{background:var(--c-red-bg);color:var(--c-red)}.notif-ico.amber{background:var(--c-amber-bg);color:var(--c-amber)}.photos{display:flex;flex-wrap:wrap;gap:10px;align-items:center}.thumb{position:relative;width:84px;height:84px;border-radius:var(--r-sm);overflow:hidden;border:1px solid var(--c-line);background:#f2f4f8}.thumb img{width:100%;height:100%;object-fit:cover;display:block}.thumb-x{position:absolute;top:3px;right:3px;width:20px;height:20px;border-radius:50%;border:none;background:#0009;color:#fff;font-size:11px;line-height:1;display:flex;align-items:center;justify-content:center}.thumb-x:hover{background:var(--c-red)}.addphoto{display:flex;flex-direction:column;align-items:center;justify-content:center;width:84px;height:84px;border:2px dashed #c3d0e4;border-radius:var(--r-sm);color:var(--c-primary);font-size:12px;font-weight:600;cursor:pointer;gap:2px;transition:all .13s}.addphoto:hover{border-color:var(--c-primary);background:var(--c-primary-050)}.addphoto span{font-size:20px;line-height:1}.ai-badge{position:absolute;bottom:3px;left:3px;right:3px;font-size:10px;font-weight:700;text-align:center;border-radius:var(--r-xs);padding:1px 2px;color:#fff}.ai-badge.gecti{background:#12905aeb}.ai-badge.supheli{background:#b7791ff0}.ai-badge.basarisiz{background:#d0342cf0}.ai-line{font-size:12px;margin-top:8px;padding:7px 11px;border-radius:var(--r-sm)}.ai-line.gecti{background:var(--c-green-bg);color:var(--c-green)}.ai-line.supheli{background:var(--c-amber-bg);color:var(--c-amber)}.ai-line.basarisiz{background:var(--c-red-bg);color:var(--c-red)}.stars{display:flex;gap:6px}.stars button{background:none;border:none;font-size:40px;line-height:1;color:#d8dee9;cursor:pointer;padding:0;transition:color .1s,transform .1s}.stars button:hover{transform:scale(1.1)}.stars button.on{color:#f5b301}.survey-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:radial-gradient(1000px 500px at 50% -10%,#2a4d97,transparent 60%),linear-gradient(135deg,#17233d,#24406f);padding:20px}.survey-card{background:var(--c-surface);border-radius:var(--r-xl);max-width:440px;width:100%;padding:32px;box-shadow:var(--sh-lg);text-align:center}.survey-card h1{font-size:22px;color:var(--c-navy);margin:0 0 4px;letter-spacing:-.02em}.survey-card .sub{color:var(--c-muted);font-size:14px;margin-bottom:20px}.survey-card .stars{justify-content:center;margin:10px 0 18px}.survey-card select,.survey-card textarea{width:100%;padding:12px;border:1px solid var(--c-line-strong);border-radius:var(--r);margin-bottom:12px;font-size:15px}.survey-card select:focus,.survey-card textarea:focus{border-color:var(--c-primary);box-shadow:0 0 0 3px var(--c-primary-050);outline:none}.survey-card button.send{width:100%;padding:14px;background:var(--c-primary);color:#fff;border:none;border-radius:var(--r);font-size:16px;font-weight:700;transition:background .15s}.survey-card button.send:hover{background:var(--c-primary-600)}.copy-link{display:flex;gap:8px;align-items:center;background:var(--c-surface-2);border:1px solid var(--c-line);border-radius:var(--r-sm);padding:8px 12px;font-size:13px}.copy-link code{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--c-text-2)}.ann{background:var(--c-surface);border:1px solid var(--c-line);border-radius:var(--r-lg);padding:15px 18px;margin-bottom:10px;box-shadow:var(--sh-xs)}.ann.unread{border-left:3px solid var(--c-primary)}.ann.important{border-left:3px solid 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10px;font-size:12px;font-weight:700;box-shadow:var(--sh-xs)}.m-hrcard{width:100%;display:flex;align-items:center;gap:11px;text-align:left;background:linear-gradient(135deg,#f4f0ff,#eef4ff);border:1px solid #d8d5f2;border-radius:var(--r-lg);padding:13px 14px;margin-bottom:10px;box-shadow:var(--sh-xs)}.m-hrcard.orient{background:linear-gradient(135deg,#eef7f1,#eaf4ff);border-color:#cbe5d6}.m-hr-ico{width:38px;height:38px;border-radius:11px;background:#fff;display:flex;align-items:center;justify-content:center;color:var(--c-violet);flex-shrink:0;box-shadow:var(--sh-xs)}.m-hrcard.orient .m-hr-ico{color:var(--c-green)}.m-hr-main{flex:1;min-width:0}.m-hr-main b{display:block;font-size:13.5px;color:var(--c-navy)}.m-hr-main span{display:block;font-size:11.5px;color:var(--c-muted);margin-top:2px}.m-hr-go{font-size:12.5px;font-weight:700;color:var(--c-primary);flex-shrink:0}.m-opt{display:block;width:100%;text-align:left;margin-top:8px;padding:11px 13px;border:1.5px solid var(--c-line-strong);border-radius:11px;background:#fff;font-size:14px;color:var(--c-text);transition:all .12s}.m-opt.on{border-color:var(--c-primary);background:var(--c-primary-050);font-weight:600;color:var(--c-primary-600)}.rulebar{display:flex;align-items:center;gap:12px;background:#fffdf5;border:1px solid #ecdfb8;border-left:4px solid #d9a327;border-radius:var(--r-lg);padding:12px 16px;margin-bottom:16px;box-shadow:var(--sh-xs)}.rulebar.cat-isg{background:#fff6f5;border-color:#f3c1be;border-left-color:var(--c-red)}.rulebar.cat-urun{background:#f7f5ff;border-color:#d8d5f2;border-left-color:var(--c-violet)}.rulebar.cat-servis,.rulebar.cat-hizmet{background:#f4f8ff;border-color:#c3d5fb;border-left-color:var(--c-primary)}.rulebar-cat{font-size:10px;font-weight:800;letter-spacing:.8px;background:var(--c-navy);color:#fff;border-radius:6px;padding:4px 8px;flex-shrink:0}.rulebar-main{flex:1;font-size:13px;color:var(--c-text-2);line-height:1.5}.rulebar-main b{color:var(--c-navy)}.rulebar-ok{display:inline-flex;align-items:center;gap:5px;color:var(--c-green);font-size:12.5px;font-weight:700;white-space:nowrap}.m-rulecard{background:#fffdf5;border:1px solid #ecdfb8;border-left:4px solid #d9a327;border-radius:var(--r-lg);padding:13px 14px;margin-bottom:10px;box-shadow:var(--sh-xs)}.m-rulecard.cat-isg{background:#fff6f5;border-color:#f3c1be;border-left-color:var(--c-red)}.m-rulecard.cat-urun{background:#f7f5ff;border-color:#d8d5f2;border-left-color:var(--c-violet)}.m-rulecard.cat-servis,.m-rulecard.cat-hizmet{background:#f4f8ff;border-color:#c3d5fb;border-left-color:var(--c-primary)}.m-rule-head{font-size:10px;font-weight:800;letter-spacing:.8px;color:var(--c-muted)}.m-rule-title{font-size:14.5px;font-weight:700;color:var(--c-navy);margin-top:4px}.m-rule-body{font-size:12.5px;color:var(--c-text-2);line-height:1.5;margin-top:4px}.m-rule-btn{display:block;width:100%;margin-top:10px;padding:10px;border:none;border-radius:10px;background:var(--c-navy);color:#fff;font-size:13px;font-weight:700}.m-rulesbox{background:#fffdf5;border:1px solid #ecdfb8;border-radius:var(--r-lg);padding:12px 14px;margin-bottom:12px;box-shadow:var(--sh-xs)}.m-rules-head{display:flex;align-items:center;gap:7px;font-size:11px;font-weight:800;letter-spacing:.6px;text-transform:uppercase;color:#96691d;margin-bottom:8px}.m-rules-item{font-size:12.5px;color:var(--c-text-2);line-height:1.5;padding:6px 0 6px 10px;border-left:3px solid var(--c-line-strong);margin-bottom:6px}.m-rules-item:last-child{margin-bottom:0}.m-rules-item b{color:var(--c-navy)}.m-rules-item.kritik{border-left-color:var(--c-red)}.m-rules-item.onemli{border-left-color:#d9a327}